925 Sterling Silver Dainty Necklace

Take Care Not to Use Any Chemicals, Hairspray, Lotion, or Fragrance on the Earrings to Avoid Oxidation and Discoloration.  

After each wear, wipe down with a cloth to prevent any accumulation of substances that could damage the metal.  

Keep dry, store in a box, and avoid working out while wearing jewelry because perspiration can cause it to tarnish.  

By adhering to these simple care instructions, your WaterdripX items will remain in excellent condition for a longer period. 

Necklace Size: 16 Inches (40cm) to 18 Inches (45cm) adjustable

Metal: Sterling Silver

Stone: 6mm AAA Cubic Zirconia.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at waterdripx@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at waterdripx@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at waterdripx@gmail.com.

SHIPPING POLICY

For orders more Than R750 shipping is free 
Unless you specify an alternative delivery option, the goods will be delivered by Aramex Standard.

LOCAL DELIVERY

For orders in the Johannesburg North area, we will deliver your goods same day of order through Uber Package only if the option is selected

How long does delivery take?
If the order is placed before 18:00, your order will be delivered the same day. 
We will contact you to schedule the delivery of your goods 

Please ensure you are available at the desired address on the day of delivery to avoid complications.

Should you have an issue with delivery, please let us know in the shipping instructions and we will make other arrangements.

REGIONAL/OUTLYING AREAS

Goods going to regional/outlying areas may be subject to Postnet or Aramex delivery points taking (2-3 working days). We will be in contact with you. 

Delivery of your goods to your door may take up to 3 working days. 

TRACKING YOUR GOODS

Aramex- Postnet